docusignapi - DocuSign Connect Not Sending Out XML Messages -

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i trying docusign connect make http post request url.

i have done testing postman app on google chrome , able process docusign xml messages sent through http post request.

attached setup.

i unable receive messages docusign (i have tried both sending , signing) , additionally not see logs under logs or failures. there possible reason this?

enter image description here

updates: using self-signed certificate on application , hence docusign unable post xml message web service. has been resolved after installation of docusign accepted certificate.

assuming account configured connect , not see in logs or failures here's possible reasons:

  • security software or firewall on side blocking/catching message before reaches listener
  • you filtering envelope not have permission to.
  • your tests invalid (i.e. you've configured signing event user declining or taking other action).

also, realized don't have require acknowledgement enabled in connect config- try turning on see if failures start showing up. here's description docs of option:

"require acknowledgment: select option log posting failures. docusign waits 100 seconds acknowledgement before recording failure. docusign logs failure if attempt reach external endpoint returns other http 200. acknowledgment failure messages logged on failures page, accessed clicking failures on connect page. when option selected, docusign automatically attempt repost failures. can manually repost failures page."


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